Journeys with Transport for London keep getting brighter

Transport for London (TfL) with the help of agency of record VCCP London and Wavemaker UK, is launching an awareness campaign for the ongoing huge range of improvements TfL is making across its network.

The campaign aims to show Londoners how much TfL cares about its customers and what improvements are happening across their services whether it's the Tube, buses, London Overground, DLR, Elizabeth line, trams, roads or Cycleways. This campaign supports the TfL Purpose: to move London forward safely, sustainably and inclusively

Some of the many improvements that TfL have made include improvements to their bus fleet which is now entirely low or zero-emission (at the tailpipe), an expanded Cycleway network, step free access at over 200 stations, including Tube, DLR and more, and major improvements coming on four Tube lines in the future, the Circle, District, Hammersmith & City, and Metropolitan lines.

Upgrades have already been made on the DLR network and from 2024; TfL will introduce new, more spacious, walk-through, air-conditioned trains. Since 2016, the city’s Cycleway network has more than trebled to over 340km, and there are plans with the London boroughs to expand it further. Travelling in a more efficient and safer way, TfL’s promise to continually improve and be sustainable has never looked better or brighter for Londoners.

The multi-channel campaign launches today and leads with a reportage style hero 40” film directed by Simon Ratigan, who returns to work for TfL. Leaning into the visual metaphor of light to highlight the ways that TfL is improving its network, the film explores the various improvements, big and small, to make journeys in London greener, safer and more accessible for all. The film features a combination of TfL staff and real Londoners who work on or use the network and tells the story of a better London that has been made brighter by the whole range of innovations that TfL has to offer.

Signalling a new creative platform for TfL, this creative direction will be used for all future improvement stories. The fully integrated campaign will also be present across the full TfL media estate. TfL worked with Wavemaker for the effective media planning of the campaign, ensuring maximum impact is achieved to reach Londoners both off and on the transport network.

Miranda Leedham, Head of Customer Marketing & Behaviour Change at TfL said: “Keeping London moving is central to everything we do and we know customers want to know how we’re improving services and taking bold steps to be London’s strong, green heartbeat – getting people around the city quickly and sustainably. By working with VCCP we are shining a light on the great work across our services that’s helping our customers now and how we’re preparing for the future.

The Purpose campaign is a great way to help more of those travelling in London choose public transport, and every penny we receive through fares is reinvested back into the transport network.

Simon Learman, Creative Director at VCCP added: “We all want to live in a brighter, greener London. Given the future of our city is inextricably linked to the incredible services that TfL provides, this campaign literally shines a light on how those services are transforming. It will remind us how we all have cause for optimism with the massive investment in both current and future projects. These improvements will transform our city, how we travel and make all our journeys brighter.”