Customer engagement agency Indicia has announced the arrival of Andy Barwood as creative director. Barwood joins from Karmarama where he was creative partner. His remit will be to build the teams across both the Bristol and London offices and to handle accounts including Glenmorangie, Tourism Ireland, Nissan, JD Wetherspoon and Very.co.uk. During his career Barwood has picked up a collection of international awards, including a D&AD for his RAF work and a Cannes gold Direct Lion for Guinness.